Job Description
Job Title:Support Broker
Purpose: To advocate for adults with developmental and other disabilities to lead a self-directed life. We believe people with disabilities deserve the opportunity to direct their own supports while maintaining or improving their quality of life in their home and in their community.
Position Duties and Responsibilities: The following categories are an outline of the job duties expected of the Support Broker.
- Planning:
- Training:
- Fiscal Responsibility:
- Communication:
- Mandatory Reporting:
- Paperwork/Documentation:
The Support Broker is expected to initiate the planning process with the person and his/her team. A Person Centered Plan must be completed annually at a minimum. The team will determine the type of Person Centered Plan that will be used. The Support Broker will coordinate the meeting and will document the planning session. The Person Centered Plan will be given to the client and all interested parties, including the client's Dane County manager.
The Support Broker is expected to complete all mandatory Support Broker training offered by the Support Broker Coalition and Dane County. Support Brokers may be required to attend information sessions regarding the support of their clients throughout the year as a means of gaining resources and giving input to the Self-Directed Services.
The Support Broker is charged with informing the client and/or guardian with the choices available in Self-Directed Services while advocating in the community when necessary. To complete the above, the Support Broker must be aware of the State and Federal funding programs, both for personal funds and support funds, and how this relates to county funding. Paperwork related to this job duty must be completed within the necessary timelines. Support Brokers negotiate with support providers within a person's rate. Advocacy with Dane County may be necessary if a client's support needs change.
The Support Broker is expected to have a minimum of monthly contact with one person on each support team. A face to face visit with each client in a variety of settings is required a minimum of once every three months. Client directed exceptions can be written in the person's support plan. The County Manager will be informed of any crisis situation and/or any situational change that has occurred in a person's life.
Each Support Broker is required to be proficient in the Dane County Human Service and the State of Wisconsin's latest Abuse and Neglect policies and follow this format for any suspected abuse and neglect situation.
The Support Broker is responsible for a variety of paperwork for both Dane County Human Services and State of Wisconsin funding. All communication must be documented in a case note that details who the communication was with, what type of communication it was, what was discussed in detail and how long the interaction was. The above protocol should also be used to document any administrative time spent
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